General Terms and Conditions (GTC)
Zodel EcomInvest – owner Isaja Zodel
trading under the brand name "Revotech"
Dorfstrasse 5, 6030 Ebikon
Email: info@revotech.ch
1. Scope
These General Terms and Conditions (GTC) apply to all orders placed through our online shop by private individuals and business customers residing or having their registered office in Switzerland .
2. Conclusion of contract
The presentation of products in the online shop does not constitute a legally binding offer. By placing an order, you submit a binding offer to conclude a purchase contract. The contract is concluded as soon as you receive an order confirmation via email.
3. Prices and payment terms
All prices are in Swiss francs (CHF), excluding shipping costs. Shipping costs are shown separately during the ordering process.
Payments can be made by credit card, TWINT, PayPal, or other payment methods offered in the shop. Delivery will only take place after successful receipt of payment.
4. Delivery and shipping conditions
Our products are shipped directly from various warehouse locations internationally. The standard delivery time is approximately 7 to 14 business days from shipping confirmation.
This is a non-binding guideline , as we have no influence on transport times, customs clearance, holidays or delays with shipping service providers.
In rare cases—e.g., due to high workloads or customs delays—delivery may be delayed. This does not constitute a breach of contract or grounds for complaint .
As soon as the shipment has been completed, you will receive an email from us with a tracking link so that you can track the shipping status at any time.
We ask that you only submit inquiries about the delivery status after the regular delivery period of 14 business days has passed , as in most cases the shipment is still in transit. Requests before this time cannot be processed for logistical reasons.
If you have any questions after the delivery deadline, please feel free to contact us by email at info@revotech.ch or use our contact form in the "Contact" tab on our website . We will assist you as quickly as possible.
For deliveries within Switzerland, we charge a flat shipping fee of CHF 6.95 per order – regardless of size or weight.
For orders over CHF 50, shipping is free.
Orders with multiple items may result in partial deliveries , as the products are shipped from different warehouses. These may occur in multiple packages and at different times. Partial deliveries are permitted and do not constitute a defect.
Please ensure that you provide a correct and complete delivery address during the ordering process.
Unfortunately, it is no longer possible to change the address after the order has been sent.
Incomplete or incorrect addresses may result in delivery delays or additional costs. In such cases, we reserve the right to pass these additional costs on to the customer.
The delivery times stated in the shop are non-binding . There is no right to delivery within the specified timeframe. Delays do not entitle the customer to withdraw from the contract or to claim damages.
5. Retention of title
The goods remain the property of Zodel EcomInvest until full payment has been made.
6. Right of withdrawal and return
According to the Swiss Code of Obligations (CO), there is no legally prescribed right of withdrawal or return for online orders (see CO Art. 197 ff.).
We therefore do not offer a general right of return. Returns are only possible in exceptional cases and after prior written agreement . The goods must be in their original, unopened, unused packaging . Return shipping costs are borne by the buyer.
7. Defects and complaints
If you have received a defective or incorrectly delivered product, please contact us with photo evidence at info@revotech.ch within 3 working days of receiving the goods.
According to Art. 201 of the Swiss Code of Obligations (OR), defects must be reported immediately . Complaints received later cannot be considered.
In case of justified defects, we offer a replacement or refund.
8. Disclaimer
Zodel EcomInvest assumes no liability for damages resulting from improper use of the delivered products.
No liability is assumed for slight negligence, indirect damages or consequential damages – in particular lost profits, production downtimes or data loss.
Technical specifications, product information, and images are based on information provided by our suppliers and manufacturers. No liability is assumed for their accuracy or completeness.
We are also not liable for:
- Delivery delays caused by third parties (e.g. shipping service providers, customs, manufacturers)
- slight variations in color, shape, weight or size
- Damage caused by normal wear and tear or improper handling
- Customs duties or additional import costs for international shipments (if applicable)
In any case, liability is limited to the value of the goods in the order in question.
9. Data protection
Zodel EcomInvest – owner Isaja Zodel, operating under the brand name "Revotech," takes the protection of your personal data very seriously. We treat your data confidentially and in accordance with statutory data protection regulations, in particular the Swiss Data Protection Act (DSG) and this privacy policy.
Responsible body
Zodel EcomInvest – owner Isaja Zodel
Dorfstrasse 5, 6030 Ebikon
Email: info@revotech.ch
Collection and processing of personal data
We collect personal data when you:
- visit our website
- place an order
- use our contact form
- sign up for our newsletter (if offered)
In particular, the following data is processed:
- Name first Name
- Delivery and billing address
- E-mail address
- Telephone number (if provided)
- IP address
- Payment data (via payment provider)
- Order history
- browser used, device, language and time of access
Purpose of data processing
The processing is carried out for the following purposes:
- Processing and handling of orders
- Communication with customers
- Delivery of the goods
- Customer service and support
- Analysis of website usage to improve our offering
- Compliance with legal obligations (e.g. retention obligations)
Disclosure to third parties
We will not pass on your data to third parties, except :
- for contract fulfilment (e.g. logistics partners, suppliers)
- for payment processing (e.g. TWINT, PayPal, credit card providers)
- to technical service providers (e.g. hosting, email delivery, shop system)
- if we are legally obliged to do so
The information will only be passed on to the extent necessary.
Using Shopify
Our online store is operated by Shopify Inc. Data is processed on servers in Canada and/or the USA. Shopify is listed under the Swiss-US Data Privacy Framework and is committed to protecting data in accordance with the Swiss Data Protection Act.
Further information: https://www.shopify.com/legal/privacy
Payment provider
Payments are processed through external payment service providers. Payment data is transmitted directly to the respective providers. We do not store complete payment information ourselves.
Providers used (depending on selection): PayPal, TWINT, credit card providers via Shopify Payments.
Cookies and tracking
Our website uses cookies and similar technologies to improve user experience and analytics (e.g., via Shopify Analytics). You can refuse the use of cookies at any time by adjusting your browser settings.
Contact form and email
If you contact us via the contact form or by email, we will save your information to process your request. It will not be shared with third parties without your consent.
Your rights
You have the right to:
- Information about stored data
- Correction of incorrect data
- Deletion, unless there is a legal obligation to retain data
- Objection to processing (e.g. for advertising purposes)
- Revocation of consent with effect for the future
Please send inquiries to: info@revotech.ch
Data security
We protect your data against loss, misuse and unauthorized access through technical and organizational security measures.
Amendment to this declaration
This privacy policy may be updated from time to time. The most recent version on our website always applies.
10. Applicable law and place of jurisdiction
Swiss law applies exclusively. The place of jurisdiction is Lucerne.
As of: April 2025